1. Parties
Seller: Luxury Hayat Travel & Tourism
Buyer: The customer purchasing the service

2. Subject
This agreement governs the sale of travel and tourism services purchased electronically.

3. Services

• Flight tickets
• Hotel reservations
• Transfer services
• Tours and experiences

4. Pricing and Payment
Prices are specified during booking. Services are confirmed only after payment is received.

5. Delivery
Services are delivered electronically (e-ticket, voucher, confirmation email).

6. Right of Withdrawal

• Airline tickets may not be refundable depending on fare rules
• Hotel and tour cancellations depend on supplier policies

7. Liability
The Company acts as an intermediary. Third-party provider terms and conditions apply.

8. Jurisdiction
Consumer courts and relevant authorities shall have jurisdiction.

1. General Terms
Cancellation and refund conditions vary depending on the type of service purchased.

2. Flight Tickets

• Subject to airline fare rules
• Promotional tickets may be non-refundable

3. Hotel Reservations

• Free cancellation periods vary
• No-shows are non-refundable

4. Tours & Activities

• Cancellation deadlines apply
• Late cancellations may incur penalties

5. Refund Process

• Refunds are processed within 7-14 business days
• Bank processing times may vary

6. Force Majeure
In cases such as natural disasters, pandemics, or war, special conditions may apply.

1. Data Controller
This Privacy Policy explains how Luxury Hayat Travel & Tourism ("Company") collects, processes, and protects personal data in accordance with applicable data protection laws.

2. Personal Data Collected

• Full name
• Phone number and email address
• Passport details (for travel services)
• Payment information
• IP address and cookies

3. Purpose of Processing
Your personal data is processed for:

• Providing travel and tourism services
• Managing reservations and bookings
• Customer support services
• Compliance with legal obligations
• Marketing activities (with consent)

4. Data Sharing
Your data may be shared with airlines, hotels, tour and transfer providers only to the extent necessary to deliver services.

5. Data Security
We implement appropriate technical and organizational measures to ensure data security.

6. Your Rights
You have the right to:

• Access your personal data
• Request correction or deletion
• Object to processing
• Request data portability

7. Contact
For any requests: reservation@hayattourism.com